Integrale Organisatievernieuwing Stadskanaal (IOVS)

De verandering
Het project Integrale Organisatievernieuwing Stadskanaal (IOVS) ging eind 1986 van starten liep tot eind 1 992. Het doel was tegelijkertijd de kwaliteit van het werk, van de arbeidsverhoudingen en van de organisatie te veranderen. Daartoe werd de regelcapaciteit zo diep mogelijk in de organisatie neergelegd. Vertrouwen was het hoofdbestanddeel van het proces en het belangrijkste instrument was opleiding, heel veel opleiding. Aanvankelijk was de weerstand tegen weer kantoorruimte huren eindhoven een reorganisatie groot, zeker nu deze gepaard ging met de dreiging van een complete sluiting. De toenmalige cultuur in het bedrijf omschrijftVan Oord als een ‘vechtcultuur’. ‘Artikel 25 van de Wet op de Ondernemingsraden lag al op tafel nog voordat de overlegvergadering begonnen was.’
Het veranderingsproces begon met een strategische herorientatie. ‘Je moet vanaf het begin een duidelijke missie hebben’, zegt John Nizet, de toenmalige human resources-manager.’Voor ons was dat in de eerste plaats overleven. En als we ons bestaan eenmaal veilig hadden gesteld, wilden we een flexibel en innovatief bedrijf scheppen, dat in staat zou zijn zieh aan te passen kantoorruimte huren den haag aan een onvoorspelbare omgeving. Het ging de mensen aanvankelijk om behoud van werk.Wij hebben er nooit een geheim van gemaakt dat we ook het bedrijf wilden verbeteren.’ Van Oord: ‘Dit project was mislukt als niet vooraf was gezegd: het gaat niet alleen om kwaliteit van de arbeid maar ook om een efficientere organisatie.We moeten samen geld verdienen. En je moet al vrij snel concrete doelen stellen: volgend jaar zoveel procent kostprijsvermindering, zoveel procent meer marktaandeel.’ De tweede fase was de actie ‘Kwaliteit nu’. Het doel was op korte termijn een aantal problemen in de productie op te lossen en zo, langs de weg van snelle kantoorruimte huren haarlem resultaten, vertrouwen te wekken in het project. De leden van het projectteam verdronken er bijna in, want er werd een immense luchtballon aan verwachtingen opgepompt.Van Oord:’Aan die actie hebben we ons vertild. Het idee was te kernen tot een snelle inventarisatie van knelpunten; daarom waren er zo veel mensen bij betrokken. Daarmee hebben we veel te hoge verwachtingen gewekt, alsof we alle problemen in een keer kantoorruimte huren tilburg zouden kunnen oplossen. Maar er werd ons veel meer aangereikt dan we aankonden. Begin daar dus nooit aan.Als je de sluis openzet, word je weggespoeld.’

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